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Thinking About Customer Service Through “Setting the Table”

Are you looking for ways to improve customer service at your library, to encourage patrons to be comfortable in your space, and to feel welcomed and valuable? The hospitality industry has been finding solutions to these questions for some time, and libraries can learn a great deal from those in hospitality fields. In his book “Setting the Table: The Transforming Power of Hospitality in Business,” Danny Meyer shares his ideas of “Enlightened Hospitality” and his practical advice on providing consistently positive experiences for those we serve. Read more

Noodletools Single Sign-On available via Google Apps for Education

Google Apps for Education (GAFE) single-sign-on (SSO) is now available for NoodleTools through their new Google Marketplace NoodleTools App. Google Apps SSO allows users to log into NoodleTools, without the need for any username/password. And just as importantly, the integration eliminates the administrative headaches around helping students with lost passwords. Read more

New Product and Catalog from NAXOS

NaxosLogo

WiLS is excited to announce that we’ll be handling another new product from long-time partner NAXOS MUSIC LIBRARY – WORLD!

NAXOS MUSIC LIBRARY – WORLD brings the world’s best music to your ears! More than 9,000 albums from renowned labels such as Smithsonian Folkways are waiting to be enjoyed, and the collection will continue to grow. This new product brings the growing catalog of NAXOS products up to 8 products (see catalog below) and WiLS members get discounted pricing on all of them!  Contact Jeff Brunner () for more information today!

NAXOS Online Catalog 2015

New Product: SIPX from ProQuest

proquest_logoWiLS is happy to announce that we’re offering great discounts on ProQuest’s new digital course materials platform SIPX to our academic members. Read more